Five Arrows

ph. 604-781-­2000 (Vancouver) ยท 250-554-­4422 (Kamloops)

Learn more. Learn faster. Keep it for life.

Company profile

Keith SwayneIn 1996, Keith Swayne, the Director of Five Arrows, took language learning out of the classroom and into the real world when he began teaching Spanish Over Coffee at Starbucks. It was an instant hit! Learning is always easier when you're having fun.

Today we also offer classes in French, English, German and Italian. You will find our Language Over Coffee groups all over Greater Vancouver, including Burnaby, Richmond, New Westminster and North Vancouver.

We believe that...

  • You cannot learn to speak another language, you must speak to learn.
  • All human beings learn languages. It's normal and instinctive.
  • Acquiring a language is a social experience, not an academic one.
  • Good teachers teach people, not programs.
  • The primary purpose of language acquisition is to build new personal relationships.
  • Proficiency is much better than achievement.
  • Progress must be measurable.
  • Language acquisition can and should be fun.
  • Our students should get value for tuition.
  • Good business relationships and loyalty to our business associates is essential to success.

FAQ (Frequently Asked Questions), Terms and Conditions

Can I attend on a drop-in basis?

No. We do not offer classes on a drop-in basis.

What are my options for paying my tuition?

We accept:

  • Interac
  • Visa
  • Mastercard
  • American Express
  • Paypal

Is there an additional charge for a textbook?

No. The cost of all learning materials is included in your tuition.

What is your refund policy?

Our courses are short and inexpensive. We do not offer full or partial refunds.

What kind of Spanish do you teach?

We teach Latin American Spanish. Fortunately, unlike some other languages, the differences in Spanish from country to country are not so great that they interfere with understanding.

What kind of French do you teach?

We teach International Standard French.

Although people may speak regional forms of the language in some contexts, the kind of French we teach in our core programs is typical of what is heard on most news programs on the radio and TV around the world.

We also occasionally mention distinctive features of Canadian French that will facilitate better communication in Quebec and other parts of French Canada.

We have had teachers from various parts of the French speaking world, but they all teach the same French. We do not focus on regional dialects, whether they are Canadian, European or African.

Concerning Canadian French, The Canadian Encyclopedia says, "Spoken Canadian French displays a considerable range of style and social variation. For instance, the informal speech of ordinary Canadians will differ markedly from the spoken French of announcers on the French CBC Radio and Television network. The former tends to include many of the distinctive features of Canadian French mentioned above, while the latter includes fewer such features and tends to align itself with International Standard French."

Where is your class schedule?

New classes start whenever we have 6 people at the same proficiency level who can meet at the same time and location. That means that start dates are very flexible and dynamic. We do not post a schedule, but rather, send out regular emails with lists of upcoming classes. If you'd like to be notified about upcoming classes please Contact Us.

Missing classes

  • If you do not attend a class, it will not be credited.
  • If we cancel a class, it will be credited..

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